Occasionally our customers will have questions, we get it. Almost all of the answers can be found below. But if you still have questions we can be reached by emailing us directly at email@example.com
How are your shirts printed?
All of our shirts and hoodies are printed using DTG printers. Direct to Garment (DTG) is a method where a printer directly applies the ink onto the t-shirt with inkjet technology. It involves a special printer that prints the ink directly onto the garment with precision. DTG printers use specialty inks which are absorbed by the fibers of the garment.
I just placed an order. When will it arrive?
All products are produced in the US, on demand especially for you. All apparel is usually printed 2-3 business days after your order. Jewelry & Mugs are usually created 3-5 days after your order. Once we ship, you'll receive an email with your tracking number (please allow up to 24 hours for the tracking link to update once received).
Once shipped, it should reach you in a few days (United States - maybe a bit longer to the west coast) or a few weeks (outside of the US). If you're not sure, enter your order number in the Order Status page or just email us & we'll be more than happy to take care of you.
I can't find my confirmation email.
Kindly check your SPAM folder to see if your confirmation email was sent there. Also, if you email us without a response - this is highly uncharacteristic of us! Our emails may be getting rejected by your email provider. You can help ensure delivery by emailing us directly at firstname.lastname@example.org
Since we print items on demand, we CANNOT PROCESS SIZE EXCHANGES. Please be sure to check our SIZE CHART before ordering or send us an email for questions. All of our items are made by hand at the time of purchase. We do not have a warehouse or inventory. We do not issue refunds on orders that have completed payment and shipped.
If you received a defective item, we'll happily replace it. Faulty items will be exchanged for the same type of product in the same size. Please contact us at email@example.com for further information.
Please DO NOT send your items back to us without emailing first. Please give us a chance to help you and identify the most efficient and effective way to resolve your issue.
Oh no! I messed up on my order! Can I change it?
If this happens to you, please email us as soon as you can to firstname.lastname@example.org and we will try our best to catch it in time. However, we can't make any promises. All of our shirts are printed on demand so we usually start immediately after you order and may even ship out the same day. If your order has already been printed or shipped, we'll still try to make it right.
Are there any specific care instructions?
Yes, please follow these tips to take care of the t-shirts.
2. Bella+Canvas Juniors Flowy Racerback Tank:
3. Pullover Hoodie 8 oz:
4. Next Level Ladies' Boyfriend Tee:
5. Ladies Custom 100% Cotton T-Shirt :
8. Next Level Premium Short Sleeve Tee:
9. Bella+Canvas Unisex Tank: