Occasionally our customers will have questions, we get it. Almost all of the answers can be found below. But if you still have questions we can be reached by emailing us directly at customerservice@unitybamn.com

 How are your shirts printed?

All of our shirts and hoodies are printed using DTG printers.  Direct to Garment (DTG) is a method where a printer directly applies the ink onto the t-shirt with inkjet technology. It involves a special printer that prints the ink directly onto the garment with precision. DTG printers use specialty inks which are absorbed by the fibers of the garment.

I just placed an order. When will it arrive?

All products are produced in the US, on demand especially for you.

✅Tees + Hoodies - Usually printed and delivered within 6-12 Business Days.  

✅Leggings + Swimsuits - Please allow us 10-20 Business Days for processing and delivery of this itemThese speciality items are handmade (sewn/stitched) on demand & undergo high-definition sublimation printing, giving each graphic that extra flair. After creation, each item is carefully inspected & tested for durability & quality, by a team of 3, so just know that they are well worth the wait. 

✅Mugs - Usually printed and delivered within 6-12 Business Days.

Once we ship, you'll receive an email with your tracking number (please allow up to 24 hours for the tracking link to update once received).

Once shipped, it should reach you in a few days (United States - maybe a bit longer to the west coast) or a few weeks (outside of the US). If you're not sure, enter your order number in the Order Status page or just email us & we'll be more than happy to take care of you.  

I can't find my confirmation email.

Kindly check your SPAM folder to see if your confirmation email was sent there.  Also, if you email us without a response - this is highly uncharacteristic of us!  Our emails may be getting rejected by your email provider.  You can help ensure delivery by emailing us directly at customerservice@unitybamn.com

Refund/Exchange Policy 

Since we print items on demand, we CANNOT PROCESS SIZE EXCHANGES. Please be sure to check our SIZE CHART before ordering or send us an email for questions. All of our items are made by hand at the time of purchase. We do not have a warehouse or inventory. We do not issue refunds on orders that have completed payment and shipped.

If you received a defective item, we'll happily replace it. Faulty items will be exchanged for the same type of product in the same size. Please contact us at customerservice@unitybamn.com for further information. 

Please DO NOT send your items back to us without emailing first.  Please give us a chance to help you and identify the most efficient and effective way to resolve your issue. 

Oh no! I messed up on my order! Can I change it?

If this happens to you, please email us as soon as you can to customerservice@unitybamn.com and we will try our best to catch it in time. However, we can't make any promises. All of our shirts are printed on demand so we usually start immediately after you order and may even ship out the same day. If your order has already been printed or shipped, we'll still try to make it right. 

 Are there any specific care instructions?

Yes, please follow these tips to take care of the t-shirts.

  • Washing: Wash inside out with cold water with similar colors using a gentle cycle.
Ironing: If ironing is necessary, iron inside-out on the lowest setting. NEVER IRON the printed area directly.
Drying: Tumble dry low or hang-dry.
  • Avoid using bleach and do not dry clean.


Size Chart
1. Custom Ultra Cotton T-Shirt:
  • 6.1-ounce, 100% cotton
  • Double-needle neck, sleeves and hem; Roomy Unisex Fit
  • Ash is 99% cotton, 1% poly; Sport Grey is 90% cotton, 10% poly; Dark Heather is 50% cotton, 50% polyester

2. Bella+Canvas Juniors Flowy Racerback Tank: 

  • 3.7 oz., 65% polyester, 35% viscose; 30 singles
  • Racerback with sheering at seam; sideseamed merrowed bottom hem
  • Easy, drapey fit

3. Pullover Hoodie 8 oz: 

  • 8 oz 50/50 cotton/poly
  • Air jet yarn creates a smooth, low-pill surface
  • Double needle stitching; Pouch pocket; Unisex sizing

4. Next Level Ladies' Boyfriend Tee: 

  • 4.3 oz, 100% combed ring-spun cotton jersey; Fabric laundered
  • Heather Gray 90% cotton/10% polyester; 32 singles for extreme softness
  • Slim Fit, please refer to size chart for actual garment measurements

5. Ladies Custom 100% Cotton T-Shirt : 

  • 6.0 oz.; 100% preshrunk cotton; Sport Grey is 90/10 Dark Heather is 50/50
  • Narrow 5/8 inch seamless collar
  • Ladies' fit with shorter body length and tapered sleeves

6. LS Ultra Cotton Tshirt:
  • 6.1-ounce, 100% cotton
  • Ash is 99% cotton, 1% poly; Sport Grey is 90% cotton, 10% poly; Dark Heather is 50% cotton, 50% polyester
  • Double-needle neck, sleeves and hem; Unisex sizing; consult size chart for details
7. 100% Cotton Tank Top:
  • 100% cotton
  • Banded neck and armholes; Double-needle hem
  • Ash Grey is 99% cotton, 1% polyester, Sport Grey is 90% cotton, 10% polyester

8. Next Level Premium Short Sleeve Tee:

  • 4.3 oz, 100% combed cotton jersey
  • Heather Gray 90% cotton/10% polyester; Fabric laundered
  • 32 singles for extreme softness; 1x1 baby rib-knit set-in collar

9. Bella+Canvas Unisex Tank:

  • 3.7 oz., 65% polyester, 35% viscose; 30 singles
  • Racerback with sheering at seam; sideseamed merrowed bottom hem
  • Easy, drapey fit; Runs small, order one size up for a fuller fit